Professional Solutions for Unpaid Rent in Nairobi
Managing rent arrears collection can be a significant challenge for landlords and property managers, impacting profitability and cash flow. Swipe Recoveries Experts Ltd, operating from International Life Hse, 8th Floor, Mama Ngina Street, Nairobi, offers specialised services designed to address these issues with professionalism and efficacy. We understand the sensitive nature of landlord-tenant relationships and employ tailored strategies that prioritise both recovery and adherence to Kenyan tenancy laws, such as the Landlord and Tenant (Hotels and Other Premises) Act. Our commitment is to provide robust, results-driven solutions that protect your investment and ensure you receive the rent you are rightfully owed.
Legal Framework Governing Rent Arrears Collection in Kenya
The process for rent arrears collection in Kenya is governed by specific legislation designed to protect both landlords and tenants. Key statutes include the Landlord and Tenant (Hotels and Other Premises) Act and the Civil Procedure Act, which outline the procedures for demanding rent and initiating legal proceedings if necessary. It is imperative for landlords to follow these legal channels precisely to avoid allegations of unlawful eviction or harassment, which can have serious consequences. Swipe Recoveries Experts Ltd ensures all collection activities strictly comply with these regulations. This includes issuing legally compliant demand notices, negotiating payment plans, and, if required, initiating proceedings before the appropriate forums, such as the Rent Restriction Tribunal or the relevant courts. Understanding the distinction between commercial and residential tenancy laws is also crucial, as procedures and rights can differ significantly.

Our Tailored Strategy for Rent Arrears Collection
At Swipe Recoveries Experts Ltd, our strategy for rent arrears collection is comprehensive and customised to each client's unique situation. We begin with a detailed review of the lease agreement and tenant payment history. Subsequently, we issue formal, legally sound demand letters that clearly state the amount of arrears, payment deadlines, and the potential consequences of continued non-payment, adhering to principles often guided by the Law Society of Kenya's recommendations for professional conduct. Our experienced negotiators then attempt to engage the tenant in constructive dialogue to establish a feasible repayment plan. If amicable resolution is not achieved, we seamlessly transition to more assertive measures, which may include filing cases with the relevant judicial bodies or exploring alternative dispute resolution mechanisms. Throughout this process, we maintain clear communication with our clients, providing regular updates on progress.
Costs, Fees, and Achieving Successful Rent Recovery

Engaging Swipe Recoveries Experts Ltd for rent arrears collection involves a transparent fee structure designed to be both fair and effective. Typically, our services are structured on a success fee basis, meaning our commission is contingent upon the amount of rent arrears we successfully recover. This percentage usually ranges from 15% to 30% of the recovered amount, with variations depending on the age of the arrears, the number of tenants involved, and the complexity of the case. Some initial administrative fees might apply, but these are clearly communicated upfront. Our goal is to ensure that the recovered rent significantly surpasses the fees incurred, providing a positive return on investment for property owners. We strive to make the process economically viable and efficient, alleviating the financial burden associated with unpaid rent.








