Navigating Mortgage Arrears: Expert Recovery Solutions
For lenders facing challenges with delinquent mortgage accounts, securing professional mortgage recovery services is paramount to mitigating losses and protecting their investment. Swipe Recoveries Experts Ltd, based in Nairobi, offers a comprehensive suite of services designed to address mortgage arrears efficiently and effectively, adhering to the Land Act, 2012 and relevant banking regulations. Our approach combines strategic communication, legal expertise, and a deep understanding of the Kenyan property market to achieve optimal recovery outcomes. We understand that each situation is unique, and our team is dedicated to providing tailored solutions that balance recovery objectives with maintaining professional relationships where possible.
The Legal Framework Governing Mortgage Recovery in Kenya
The recovery of mortgaged properties in Kenya is governed by a stringent legal framework, primarily the Land Act, 2012 and the Land Registration Act, 2012, alongside specific provisions in the Insolvency Act, 2015 for debtors in receivership. Under these laws, lenders have defined powers to enforce security, which typically involves issuing statutory notices to borrowers in default. These notices, such as the Notice to Sell under Section 87 of the Land Act, must strictly adhere to prescribed timelines and content. Failure to comply can render the recovery process invalid. Furthermore, the Civil Procedure Rules and relevant case law dictate the procedural aspects of any court action initiated for recovery. Swipe Recoveries Experts Ltd stays abreast of these evolving legal requirements and judicial precedents, ensuring that all recovery actions are compliant and legally sound. Our expertise ensures that the process from default to potential auction is managed with legal precision.

Our Strategic Approach to Mortgage Recovery
Swipe Recoveries Experts Ltd employs a multi-faceted strategy for mortgage recovery services. Our process begins with a thorough due diligence on the loan portfolio and borrower profiles. We initiate contact with borrowers through legally compliant communication channels, aiming to understand the reasons for default and explore repayment options, such as restructuring or payment plans, in line with the Central Bank of Kenya (CBK) guidelines. If amicable resolutions are not feasible, our team moves to enforce security. This involves meticulous preparation of legal notices, coordinating with valuers registered under the Valuers Act, and managing the auctioneering process through our accredited partners, in compliance with the Auctioneers Act. Our asset search capabilities also assist in identifying any additional assets that can be leveraged for recovery. We provide clients with detailed progress reports and strategic recommendations throughout the recovery lifecycle.
Cost of Services and Expected Outcomes

The fees for our mortgage recovery services are structured to be transparent and aligned with the value delivered. Typically, our services involve a combination of a case management fee and a success fee, often a percentage of the amount recovered. For example, a standard recovery case might incur a management fee ranging from KES 30,000 to KES 80,000, plus a success fee of 5-15% on the recovered amount, depending on the complexity and the stage of recovery. Costs associated with legal notices, valuations, and auctioneering expenses, governed by the Auctioneers Act, are typically borne by the borrower or passed on as per loan agreements. Our goal is to maximize recovery rates while minimizing the lender's exposure and associated costs. Engaging Swipe Recoveries Experts Ltd ensures a professional and efficient process, aiming for swift resolution and significant financial recovery.








