Your Premier MFI Recovery Firm in Nairobi
Microfinance Institutions (MFIs) face unique challenges in debt recovery, often dealing with smaller loan amounts and a diverse client base across Kenya. Selecting the right MFI recovery firm is paramount to ensuring efficient and effective debt resolution. Swipe Recoveries Experts Ltd, headquartered at International Life Hse, 8th Floor, Mama Ngina Street, Nairobi, stands as a leading MFI recovery firm dedicated to providing innovative and tailored solutions. Our core mission is to recover outstanding debts while upholding the integrity and reputation of our MFI clients. We leverage advanced skip tracing, asset search, and negotiation strategies, all within the robust legal framework of Kenya, to achieve results that matter.
Specialised Debt Recovery Strategies for MFIs
As a specialised MFI recovery firm, Swipe Recoveries Experts Ltd understands that a one-size-fits-all approach rarely works. We employ a diverse range of recovery strategies tailored to the specific needs of microfinance institutions and their clientele. Our process begins with a comprehensive analysis of the debt portfolio, identifying patterns and risk factors. We then deploy professional debt collectors who are trained in empathetic yet firm negotiation tactics. For cases requiring more in-depth investigation, our expert skip tracing services help locate debtors who have moved, using comprehensive databases and field intelligence. Furthermore, our asset search capabilities allow us to identify any assets a debtor may possess, which can be crucial for settlement negotiations or subsequent legal action, adhering strictly to the Civil Procedure Rules and Limitations of Actions Act.

Navigating Legal Compliance and Ethical Recovery
Operating as a reputable MFI recovery firm in Kenya necessitates unwavering commitment to legal compliance and ethical practices. Swipe Recoveries Experts Ltd strictly adheres to all relevant Kenyan laws, including the Banking Act (as applicable to financial institutions), the Consumer Protection Act, and the Data Protection Act, 2019. Our agents are thoroughly trained to conduct all interactions professionally, respecting debtor rights and privacy while pursuing debt recovery. We prioritise transparent communication with our MFI clients, providing regular updates on recovery progress and maintaining meticulous records. This disciplined approach minimises legal risks for MFIs and ensures that every recovery action is conducted with the highest degree of integrity, aligning with best practices established by bodies like the Kenya National Chamber of Commerce & Industry.
Cost-Effective Recovery Solutions and Fee Structures

Understanding the financial implications is crucial for MFIs when selecting a recovery partner. Swipe Recoveries Experts Ltd offers highly cost-effective solutions designed to maximise your return on investment. Our fee structures are typically performance-based, meaning we only earn a commission on successfully recovered debts, aligning our success with yours. Standard recovery commissions can range from 15% to 30% of the amount recovered, depending on the age and complexity of the debt. In addition to recovery fees, there may be modest costs associated with skip tracing or asset searches, usually starting from KES 5,000 per investigation, and potential legal fees if enforcement action is required. We provide clear, upfront quotations and detailed statements of account, ensuring complete transparency in our pricing for all our MFI clients in Nairobi.








