Navigating Complex Debt Disagreements with Professionalism
When disagreements arise concerning outstanding debts, professional debt dispute resolution is crucial to prevent escalation and find mutually agreeable solutions. Swipe Recoveries Experts Ltd specialises in mediating and resolving complex debt-related conflicts for businesses and individuals. We understand the sensitive nature of these disputes and employ a strategic, yet empathetic approach to ensure fair outcomes. Our primary goal is to facilitate clear communication, assess the validity of claims, and guide parties towards an amicable settlement, thereby preserving relationships and avoiding costly litigation. Our comprehensive services are delivered from our Nairobi office, serving clients across Kenya and beyond.
Understanding the Legal Framework for Debt Disputes in Kenya
In Kenya, debt disputes are primarily governed by contract law, commercial law, and civil procedure. The Contracts Act, 2012, forms the bedrock for understanding the validity and enforceability of debt agreements, while the Commercial Courts Division of the High Court handles significant commercial disputes. For smaller claims, the Small Claims Court Act, 2016, provides a simplified and expedited process. It is essential for parties involved in a debt dispute to be aware of their rights and obligations under these statutes. For instance, if a debtor disputes the amount owed, they may need to provide evidence such as proof of payment, contradictory contractual terms, or evidence of faulty goods or services. Swipe Recoveries Experts Ltd ensures all dispute resolution processes align with these legal frameworks and adhere to the ethical guidelines set by the Law Society of Kenya (LSK), ensuring fairness and compliance.

Our Methodology for Debt Dispute Resolution
Swipe Recoveries Experts Ltd employs a structured and multi-tiered approach to debt dispute resolution, designed to address the root cause of the disagreement and achieve a sustainable outcome. Our process typically begins with an in-depth investigation of the debt and the nature of the dispute. This involves reviewing all relevant documentation, including invoices, contracts, payment histories, and any correspondence between parties. We then engage in direct negotiation with the involved parties, acting as an impartial mediator to facilitate open dialogue and identify common ground. If direct negotiation proves challenging, we can offer formal mediation services, guided by principles of restorative justice and the Mediation Accreditation Committee of Kenya. Our skip tracing and asset search capabilities can also be instrumental in verifying information or identifying assets relevant to the dispute resolution.
Costs and Benefits of Professional Dispute Resolution

Engaging Swipe Recoveries Experts Ltd for debt dispute resolution offers significant advantages in terms of cost-effectiveness and efficiency compared to traditional litigation. Our fees are structured transparently, often involving an initial assessment fee of KES 7,000 - KES 15,000 to review the case and advise on the best course of action. For mediation services, fees can range from KES 20,000 to KES 50,000 per session, depending on the complexity and duration, or a daily rate for the mediator. This is considerably lower than the legal fees and court costs associated with protracted litigation, which can easily run into hundreds of thousands of Kenyan Shillings (KES). The primary benefit is achieving a resolution that parties can live with, preserving business relationships and avoiding the uncertainty and expense of court judgments.








