Transforming Bad Debts into Recovered Assets with Expert Support
The challenge of collecting bad debts is a common hurdle for businesses across Kenya, directly impacting cash flow and profitability. Bad debts, often termed non-performing loans (NPLs) or delinquent accounts, require specialized approaches beyond routine invoicing. Swipe Recoveries Experts Ltd, based at International Life House, Mama Ngina Street, Nairobi, provides comprehensive and ethical solutions to turn these challenging receivables into recovered assets. Our expertise lies in deploying strategic and legally compliant methodologies that respect debtor rights while aggressively pursuing the recovery of your rightful dues. We understand the nuances of the Kenyan market and offer bespoke recovery plans for individuals, SMEs, and large corporations grappling with persistent unpaid debts, ensuring a professional and results-oriented engagement.
Legal Frameworks and Compliance for Bad Debt Recovery
Successfully collecting bad debts in Kenya necessitates a thorough understanding of the prevailing legal landscape. The Contracts Act (Cap 23) establishes the enforceability of agreements, forming the basis of most debt claims. The Limitations of Actions Act (Cap 22) is critical, stipulating the timeframes within which legal action can be taken to recover debts – typically six years for contractual debts from the date the cause of action arose. Any communication or handling of debtor data must comply with the Data Protection Act (No. 24 of 2019), ensuring privacy and preventing misuse. In cases of debtor insolvency, the Insolvency Act (No. 18 of 2015) provides the framework for dealing with bankrupt individuals or winding up companies. Swipe Recoveries Experts Ltd strictly adheres to these statutes, ensuring that all our bad debt recovery efforts are not only effective but also fully compliant with Kenyan law, thus mitigating legal risks for our clients and maintaining a high standard of professional conduct.

Swipe Recoveries' Comprehensive Bad Debt Recovery Process
Our structured approach to collecting bad debts at Swipe Recoveries Experts Ltd begins with an in-depth analysis of each case to determine the most viable recovery strategy. We prioritize amicable settlements through persuasive communication and negotiation, initiating contact via formal demand letters and follow-up calls from our Nairobi offices. Our team is skilled in identifying the root causes of non-payment and exploring options like flexible repayment plans or mediation. When non-legal avenues are exhausted, we proceed with robust legal action under the Civil Procedure Act (Cap 21), which may include filing suits for recovery, obtaining court orders for attachment of assets, or seeking garnishee orders against bank accounts. We also specialize in skip tracing to locate elusive debtors and conduct comprehensive asset searches to identify recoverable properties. Throughout this process, our clients receive regular updates, ensuring transparency and involvement. Our dedication extends to post-judgment enforcement, ensuring that court rulings are effectively executed to secure your payments.
Cost-Effective Solutions for Bad Debt Collection in KES

Swipe Recoveries Experts Ltd offers transparent and cost-effective solutions for collecting bad debts. Our primary model for debt recovery is a contingency fee basis, where our charges are a pre-agreed percentage of the funds successfully recovered. This model minimizes upfront risk for our clients and ensures our motivation is directly tied to your success. Our standard contingency fees typically range from 15% to 25% of the recovered amount, depending on the debt's age, size, and complexity. For preliminary services such as detailed background checks, debtor tracing, or initial legal advice where no recovery is guaranteed, fixed fees may apply, ranging from KES 10,000 to KES 40,000. We pride ourselves on providing a clear cost breakdown before engagement, ensuring no hidden charges. Early engagement with professionals like Swipe Recoveries significantly increases the likelihood of recovering bad debts and reducing potential legal costs.








