Your Partner in Professional B2B Debt Collection
Effective commercial credit recovery is the lifeline for businesses in Kenya, ensuring healthy cash flow and financial stability. When B2B clients default on payments, it can cripple your operations. The process involves systematically pursuing payments owed by one business to another, a distinct challenge from consumer debt. At Swipe Recoveries Experts Ltd, based at International Life House, Nairobi, we understand the nuances of the Kenyan commercial landscape. We provide tailored, professional solutions that protect your business relationships while decisively recovering outstanding invoices, loans, and other commercial debts. Our approach is built on a foundation of legal compliance, strategic negotiation, and unwavering dedication to achieving results that matter for your bottom line.
The Legal Framework for Commercial Debt in Kenya
Navigating commercial credit recovery successfully hinges on a deep understanding of Kenya's legal landscape. The primary statutes governing these interactions include the Law of Contract Act (Cap. 23), the Companies Act (2015), and the Insolvency Act (No. 18 of 2015). The validity of your claim begins with a legally sound contract, credit agreement, or series of invoices that establish the debtor's obligation. For debts owed by a limited company, the Insolvency Act provides a powerful tool. A creditor owed more than KES 100,000 can issue a 'statutory demand'. If the debtor company fails to pay or contest this demand within 21 days, it is deemed unable to pay its debts, creating grounds for initiating liquidation proceedings—a significant point of leverage.
Furthermore, the process is influenced by where legal action is initiated, often the Milimani Commercial Courts in Nairobi for substantial claims. It's also critical to consider the Limitation of Actions Act (Cap. 22), which sets a six-year time limit for recovering most contract-based debts. Exceeding this period can render your debt legally unenforceable. Our experts at Swipe Recoveries are proficient in these regulations, ensuring every action we take is compliant, timely, and strategically positioned for maximum effectiveness, including accurate reporting to Kenya's Credit Reference Bureaus (CRBs) as per the CRB Regulations, 2020.

Our Proven Commercial Recovery Procedure & Requirements
Our structured recovery procedure ensures transparency and maximizes the chances of a successful outcome. The process is initiated with a comprehensive review of all documentation you provide, including contracts, invoices, delivery notes, and correspondence. This documentation is crucial for establishing the debt's legitimacy.
Step 1: Professional Engagement & Demand Letter: We begin by issuing a formal demand letter on your behalf. This communication, referencing relevant Kenyan law, clearly outlines the outstanding debt, provides a deadline for payment, and states the legal consequences of non-compliance. This professional first step often prompts immediate payment.
Step 2: Strategic Communication and Negotiation: If the initial demand is ignored, our team initiates direct, persistent, and professional communication with the debtor. We are skilled negotiators, often securing payment plans or settlements that are agreeable to both parties, thereby preserving business relationships where possible.
Step 3: Legal Escalation and Enforcement: If negotiation fails, we provide you with a clear recommendation for legal action. We work in tandem with our legal partners to file a claim in the appropriate court. Once a judgment is obtained, we manage the enforcement process, which can include instructing licensed auctioneers to attach assets, initiating garnishee proceedings to freeze bank accounts, or pursuing insolvency proceedings as a final measure. Full compliance with the Civil Procedure Act is maintained throughout.
Expected Costs, Fees, and Practical Guidance

Understanding the cost of commercial credit recovery is essential for making informed business decisions. At Swipe Recoveries Experts Ltd, we primarily operate on a success-based commission model. This means our fee is a pre-agreed percentage of the amount we successfully recover for you. This commission typically ranges from 10% to 25%, depending on the age, size, and complexity of the debt. This model aligns our interests with yours—we only get paid when you get paid.
In cases where legal action becomes necessary, there are additional costs to consider. These include court filing fees, which can range from approximately KES 5,000 to over KES 100,000 depending on the value of the claim filed at the Magistrate's Court or High Court. Advocate fees are also applicable and are guided by the Advocates' Remuneration Order. We provide a clear and transparent breakdown of all potential costs before proceeding with any legal escalation, ensuring you have full control over the financial aspects of the recovery process.








