Strategic Solutions for Non-Performing Loans (NPLs)

Effective loan asset recovery in Kenya is a critical function for maintaining the financial health of banks, SACCOs, microfinance institutions, and private lenders. With the challenge of rising non-performing loans (NPLs), a passive approach is not enough. You need a strategic partner who can navigate the complex legal environment to efficiently recover outstanding balances and secured assets. Swipe Recoveries Experts Ltd offers an end-to-end solution, from initial demand and negotiation to the lawful repossession and auctioning of assets. We blend firm, professional persistence with a deep understanding of the regulatory framework to maximise your recoveries while protecting your brand's reputation.

Navigating the Legal Maze of Asset Recovery in Kenya

Successful loan asset recovery is fundamentally tied to a mastery of Kenya's legal landscape. Our strategies are built on a solid foundation of legal compliance, ensuring every action we take is defensible and effective. For loans secured by movable assets like vehicles or equipment, the Movable Property Security Rights Act, 2017 is key. This act governs the creation and enforcement of security rights, providing the legal basis for repossession upon default. Our team ensures all procedures under this act, including the issuance of requisite notices, are followed meticulously.

When dealing with real estate, the Land Act and the Land Registration Act provide the statutory framework for exercising a lender's power of sale. This process is lengthy and requires strict adherence to notice periods and procedures to avoid costly legal challenges. For unsecured loans, recovery often involves legal action through the courts, governed by the Civil Procedure Act. We can assist in this process, and once a judgment is obtained, we can enforce it through attachment and sale of the debtor’s assets. Our expertise lies in choosing the most appropriate legal path for each unique case, ensuring efficiency and compliance.

loan asset recovery kenya
Swipe Recoveries Experts Ltd

Our End-to-End Asset Recovery Process

We offer a holistic, multi-stage process for loan asset recovery in Kenya that can be tailored to your specific needs. Our goal is to recover the debt at the earliest possible stage to save time and resources.

Phase 1: Pre-Legal Recovery (Amicable Collection). This initial phase focuses on communication. We issue formal demand letters, make professional phone calls, and can even conduct field visits to engage the debtor. Our objective is to negotiate a payment plan or a full settlement without resorting to more aggressive measures. This approach is often successful and preserves the customer relationship where possible.

Phase 2: Investigation & Asset Location. If the debtor is unresponsive or has absconded (skip), we activate our skip tracing services to locate them and identify any hidden assets. This is a crucial step before initiating legal action or repossession, ensuring that subsequent efforts are not wasted.

Phase 3: Legal Action & Repossession. For secured loans, we proceed with lawful repossession of the asset (e.g., vehicles, machinery) in line with the chattel mortgage and the Movable Property Security Rights Act. For unsecured loans, this phase may involve working with your legal team to obtain court orders.

Phase 4: Asset Liquidation. Once an asset is legally repossessed, our licensed auctioneering division manages its secure storage, valuation, and subsequent sale via public auction, ensuring the highest possible return as prescribed by the Auctioneers Act.

Debt Recovery & Auctioneering Coverage in Kenya

Swipe Recoveries Experts Ltd provides commercial recovery, skip tracing, and auctioneering services across Kenya and all 47 counties in Kenya.

Fee Structures for Asset Recovery Services in Kenya

A professional handshake closing a deal on loan asset recovery in Kenya.

Our fee structure for loan asset recovery is designed to be flexible and align with our clients' objectives. We believe in delivering value, and our pricing reflects the specific services required for each case. We provide full transparency on all costs before commencing any work.

For debt collection and amicable recovery (Phase 1), our fees are typically success-based. We charge a commission on the amounts successfully recovered, which generally ranges from 10% to 25%, depending on the age and size of the debt portfolio. This 'no-recovery, no-fee' model for commission ensures we are highly motivated to succeed. For services like skip tracing, repossession, and auctioneering, the fees are often structured differently. Skip tracing may have a flat fee, while repossession and auctioneering costs are regulated by the Auctioneers Act and Rules. These statutory fees cover proclamation, advertisement, commission on sale, and other direct costs. We provide a detailed and customised proposal outlining all applicable fees during our initial consultation.

Frequently Asked Questions

What is the difference between debt collection and asset recovery?
Debt collection primarily focuses on recovering monetary balances through communication, negotiation, and payment plans. Asset recovery is a broader term that includes debt collection but also encompasses the process of locating, seizing (repossessing), and liquidating physical assets (like vehicles or property) that were used as collateral for a loan, in order to settle the outstanding debt.
What are the first steps in recovering an asset from a defaulted loan in Kenya?
The first legal step is to issue a formal demand notice to the debtor, clearly stating the default and the amount owed. If the loan is secured, a specific notice of intention to repossess (for movable assets) or to exercise statutory power of sale (for land) must be issued, giving the debtor a legally defined period to remedy the default before further action is taken.
Can Swipe Recoveries handle both secured and unsecured loan recovery?
Yes. Swipe Recoveries Experts Ltd is equipped to handle the full spectrum of loan asset recovery in Kenya. We have distinct strategies for both. For secured loans, we manage the entire repossession and auctioning process. For unsecured loans, we provide robust pre-legal debt collection services and can work alongside your legal counsel to enforce court judgments through attachment and sale, offering a truly comprehensive recovery solution.