Swipe Recoveries Experts Ltd has been in existence since May 2009 with continued commitment to providing our clients with a high level of service and advice aimed at getting results.We boast of highly experienced personnel in the field of credit management and thrives in engaging strategies that suit and adapt to the changing environment.When you do business with us, you are dealing with a company that puts your interest first. We are committed to using a combination of the latest success rate and, at the same time, keep you informed.Honesty and integrity are our foundations. We cannot promise that every debt will be collected. However we will only act on your instructions and give you the best advice for your situation.
Our Business is driven by a passion to meeting our client’s needs. Through taking a proactive approach to clients care we rigorously undertake a comprehensive client care program, ensuring our clients are evaluated on a regular basis. We welcome input from our clients regarding our performance by holding regular client care meetings to foster these quality engagements Any complaints regarding the quality of service should at first instance be brought to the attention of the Head of Marketing or in absence Managing Director
Swipe Recoveries are ethical operators using fully qualified field operatives, always with an eye to detail and subsequently keeping your costs down. We keep up with today's modern technology with up to date tracing and people finding data-bases and covert/ overt surveillance.
To provide superior debt collection services of the highest quality to our clients using innovative methods with high level of integrity in all stages of our processes.
To be the debt collection agency of choice in the East African region within the next 5 years, that offers the highest available quality designed to meet our client’s needs and expectations by ensuring that we turn a deteriorating debt into a good one.
We ensure to keep you updated on the status of the debt at all times. Snapshots of portfolio performance are always availed on request and weekly streaming reports can be availed on portfolio performance.
Work to collect within 60 days
We strive to ensure that after 60 days the debt is either.
- Paid up.
- We are administering a payment proposal.
- We advise on legal recovery.
- We advise on alternative recovery channels.
We are guided by the following core values.
- Innovativeness and creativity
- One team
- Guarding against arrogance